Office Cleaning Service Contractors Melbourne
At Capital Facility Services we specialise in providing office cleaning services to small, medium and corporate businesses across Melbourne and greater Victoria.
We understand that having a clean office environment is critical to motivate staff to perform at their optimum. An unhygienic bathroom or kitchen area can be the cause of illness spreading and increased absenteeism from the office.
To ensure the most effective and efficient cleaning program is undertaken we will follow the following process with all prospective office cleaning clients located in Melbourne;
- Attend a site inspection with the client to determine cleaning requirements and to understand any issues with the client’s existing office cleaning program.
- Prepare a detailed scope of works outlining the office cleaning duties that will be undertaken, how frequently each cleaning duty will be performed and the frequency in which the cleaning will be undertaken. We also determine the number of staff required.
- Develop a detailed proposal for the client to review the office cleaning services we recommend, the implementation plan and the costs to deliver the program proposed.
- Develop a contract outlining the requirements of the agreed office cleaning program to be implemented. This will include all reporting requirements and any service level agreements. The office cleaning service proposal is reviewed with the client to ensure clarity of deliverables and expectations by both parties.
- Execute the office cleaning program agreed.
We have a 24/7 Customer Service Help Desk and use detailed sign on books and communication books to manage all office cleaning service programs we run across Melbourne. Our staff are security checked and trained to perform their duties to the highest level.
Inspection programs are integral to all our office cleaning programs and these are implemented monthly for most of our clients.