Our team sets us apart and has been our competitive advantage for almost 20 years
We are a family run business in operation for almost 20 years. We have a comprehensive business model we have built our business on, so you can be rest assured you are dealing with professionals that you can rely on.
We have over 70 permanent employees, many of which have been with us for more than 10 years. Our contracting agents are owner operators, handpicked to align to our quality philosophy. Our supervisors each have at least 10 years active experience in cleaning, disaster restoration and maintenance.
Recruitment, induction and ongoing training, as well as clear on the job instruction are core areas of focus in our people strategy.
We pay our people in accordance to the relevant awards and ensure our OH&S policies are kept updated and continuously improved for the benefit of our staff and clients.
Our people are security screened so you can be sure that reliable professionals are tending to your cleaning needs.
Our inspection program ensure that we check the cleaning and facility services we provide and that an ongoing culture of improvement is engaged for each of our clients.
It is the team at Capital Facility Services that sets us apart. Our people are genuinely interested in performing their duties to the highest standard possible. We all aim to please our clients and work closely with them to ensure that the appropriate cleaning and maintenance programs are developed, implemented, monitored and enhanced over time.
Brief overviews of and key staff at Capital Facility Services are provide below:
A qualified Accountant, Jerry has been involved in the cleaning and maintenance industry for 16 years.Jerry has secured and managed commercial cleaning sub-contract arrangements with leading corporate organisations, including Telstra, the gaming division of Crown Casino, MCG, ANZ, Westpac and GE Money, to name a few. Jerry is a qualified Water and Fire Damage Restoration Technician and has completed the IICRC accredited course. He holds a Certificate IV in Asset Management and is also qualified with a Certificate IV in Building and Construction. He is in the process of applying to be accredited by the Australian Building Commission. He has the skills and qualifications to manage a wide cross section of facility management requirements. He is the General Manager of Capital Facility Services and in accordance to his area of expertise is responsible for Business Operations and Client Relationship Management.
Helen has almost 20 years experience in the corporate world leading marketing and customer experience improvement teams for organisations in Australia and Europe. She has managed significant business growth and improvement programs for Telstra, Sensis, Foxtel, TRUenergy and other well known Australian brands. Helen’s focus is to ensure quality processes and procedures are in place to deliver the best in class and compliant services to our existing clients. This includes safe, ethical and environmentally conscious work practices. OH&S and client activity reporting are also key areas Helen continues to build on.Helen is also responsible for Business Development and actively participates in the preparation of client specific cleaning and facility management proposals and leads Capital Facility Services participation on tender submissions.Helen can prepare a cleaning proposal specific for your business.