Fire Damage Restoration

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Fire Damage Restoration Melbourne

Fire Damage Restoration

Fire damage spreads long after the fire is extinguished, so you need to get help fast.

At Capital Facility Services we offer a 24-hour emergency relief service as we understand that being confronted with fire damage can be traumatic.

Our technicians are understanding of the impact of this devastating time, and we aim to attend to your fire damaged environment within 1 hour so we can inspect the damage, make the area safe and create a fire damage restoration program that will ensure quick resolution of the fire damage problem, with a cost- effective restoration.

We know that both damage and costs will escalate, the longer fire damage is left unattended.

The quicker we act, the less chance there is of secondary damage resulting from the fire damage and smoke damage you have experienced. So, call us now!

Our 7-Step Process

Capital Facility Services and our fire damage restoration technicians are certified by the internationally recognised Institute of Inspection Cleaning and Restoration Our expertise spans across all aspects of fire, soot, and smoke damage restoration services throughout Melbourne. We inspect the fire damage, make the area safe, remove damaged content, clean and repair what is salvageable. We demolish damaged areas, clean soot from all surfaces and repair structural damage. We remove the smoke smell and then restore the fire damaged environment to its pre-loss condition.

We work will all types of assessors and insurance companies and have experience in restoration programs for house fires, retail, and commercial clients. Read on for more information about our 7-step fire damage restoration program.

Inspect, Assess & Plan

The first thing we do is inspect and access the fire damaged property. Our Fire Damage Restoration Technician will examine the affected area and its surrounds and create a plan on how to make safe, clean and restore your property.
Since hot air rises it could be that a significant amount of the smoke and soot damage may be above the direct area where the fire was in force. It may be that the damage has travelled into your roof cavity, with the heat, soot and smoke damaging the structure and insulation, this type of damage could easily be missed if a detailed inspection is not undertaken by a professional fire damage clean up company that know what to look for.
Similarly, as the heat moves to cooler environments, it may cause smoke and soot contamination in areas that are not in the immediate location where the fire was active. Often soot and smoke damage is found in adjoining rooms with soot and smoke cleaning required to address contamination on walls, ceilings, window, and flooring etc.
The heat, smoke and soot may have affected your exposed content as well as content in contained draws and cupboards, so as required our investigations may include a review of content, to determine if a future inventory of affected content is required for you to pass onto your insurance company to assist with any insurance claim.
If water has been used to extinguish the fire, your property will be affected by both water and fire damage. We are experts in Water Damage Restoration, and will access the effects of any water damage during this phase.
We will do a thorough assessment to identify and map the extent of fire, smoke, soot and any water damage across your home or business.

Define Scope of Works

The next step is for us to create a detailed plan or Scope of Works with a quote to clearly outline what fire damage make safe, fire damage cleaning, fire restoration and water damage drying work will be required and the associated costs.
If structural building work is required, we can engage a building contractor and structural engineer at this stage and can let you know the costs of these services, with an outline of what if any work can continue before their engagement.
Our Scope of Works will also contain details of the proposed approach for soot damage cleaning and smoke odour removal across the affected materials and structures, and as required it will cover the management of affected content.
At the end of this stage, we can provide you with a detailed Fire Damage Assessment Report and Scope of Works with associated costs for your insurance company.

Make Safe and Mitigation

As part of the fire damage cleaning phase of our approach the first thing we will do is remove the source of the fire, as well as the associated debris. It is the source of the fire and the associated debris that are likely to hold the most significant smoke odour and are the most toxic in continuing the spread of smoke and soot contamination associated with the fire, therefore removal of these items is our priority.Depending on the extent of the fire damage a Builder and Structural Engineer may be required to remove building structure that is severely fire damaged and not salvageable, as well as to prop up walls and provide supports for other structures. If your electrical environment is compromised and dangerous an electrician will be required to address electrical issues and make your premises safe.the same time or soon after the removal of the source of fire, we set up a water extraction, drying and moisture control program to address any water damage issues. Drying of water damage is considered a priority over soot and smoke cleaning, in situations where water was used to extinguish a fire. If water damage is not effectively managed through immediate drying and moisture control the issue of mould may arise, creating an even more complicated and expensive restoration program. If any mould is found it will need to be addressed through our Mould Remediation program.To address Air Quality issues that may exist we use Air Filtration Devices, also known as Air Scrubbers, using special charcoal filters to capture odours and airborne contaminants in the environment. This process cleans the air and assists to reduce the spread of contaminants from the fire.Content is inventoried at this stage and what is not salvageable is removed and disposed. What can be salvaged or is not affected is moved to a negative pressured environment with active Air Filtration that captures and stops the spread of contaminants during storage and the content cleaning phase.

Commence Fire Damage Cleaning

Our Fire Damage and Smoke Damage Cleaning Technicians use specialised techniques, materials, and chemicals to remove soot from the walls, tiles, carpets, upholstery, and other surfaces.
Special dry sponges are used to remove soot, so make sure you never use water to try and deal with soot contamination yourself. Water simply spreads the soot damage!
It is also important to note that soot is removed when it does not stain your hand when you wipe over it. A black tinge is most likely to remain on walls that have been cleaned of soot and painting is almost always required to bring your walls back to their pre-damage condition. The longer you take to clean the soot damage the more likely it will tinge your walls and the darker the staining will be.
Salvageable content is cleaned on site or packed for specialised cleaning off site, this includes special dry cleaning of upholstery and clothing affected by smoke and soot damage. Where we identify that content is not economically feasible to clean, we will let you know.

Smoke Odour Elimination and Sanitisation

All cleaned surfaces are sanitised, however, once the cleaning is completed it is likely that there will continue to be a lingering smoke odour.
At Capital Facility Services we use a process known as thermal fogging to kill any lingering smoke from the environment. The fog kills smoke in the air and penetrates the surfaces and building structures. In some instances, it may be that thermal fogging is required at an earlier stage in the fire damage cleaning and fire damage restoration programs we undertake.

Structural Reinstatement

As required, we can assist for any permanently damaged structures to be repaired or rebuilt. We can also manage replastering and painting programs for reinstatement of soot and fire damaged walls to their pre-loss condition.
We have a strong relationship with reputable licenced trades that we can call on and project manage as part of your fire damage restoration program. Making it easy to deal with one company who can project manage all aspects of repairs and cleaning required.

Activity and Insurance Reporting

At Capital Facility Services we keep detailed records of all our findings and actions regarding each of the Fire Damage Restoration programs we undertake.
We work with many insurance companies and know their requirements, so you can be comfortable in knowing our reporting will assist you to settle any insurance claims quickly.

Speak to a water damage emergency Specialist

20+ Years
of Experience

ISO Certified Company

IICRC Certified
for 10+ years

Covid Safe
Practices

Eco Friendly
Processes

24/7
Available

capital facility

Speak To The Fire Damage Restoration Specialists

Why Choose Us?

We have the experience and practices to provide you the best-in-class commercial cleaning and disaster restoration services.

20+ Years
of Experience

ISO Certified Company

IICRC Certified
for 10+ years

Covid Safe
Practices

Eco Friendly
Processes

24/7
Available

In the last five years….

9,000+ Projects
Managed

93%+ Customer
Satisfaction Rating

10,000+ Cleans
Completed

9,800+ Water & Mould Attendances

9,500+ Rooms
Restored

14,500+ Service
Appointments

What you get when you choose us to manage your Fire Damage Restoration Program

  • With 20 years of experience in Fire Damage Restoration programs across Melbourne, you can be confident you are dealing with an experienced and professional restoration company.
  • We provide a 24/7 emergency relief service for all fire damage and smoke damage affected clients across Melbourne. Our aim is to inspect your fire damage within 1hr of receiving your call for fire damage restoration assistance.
  • Fire damage assessments and reporting are important when you are making an insurance claim for your fire damage. We specialise in providing insurance companies with the assessments required to process your claim quickly and fairly.
  • Access to IICRC qualified fire damage restoration technicians using the latest techniques and equipment to manage fire damage restoration programs.
  • We have partnered with a professional team of tradesmen and builders to ensure we provide fire damaged clients with a holistic restoration program that will bring their property back to its pre-loss condition. A certified Fire Damage Restoration technician will provide centralised project management across all trades. You will deal with one person, so fewer headaches in this stressful time.
  • We can store your undamaged goods in our Melbourne based warehouse to ensure it is not damaged during the fire damage restoration work.
  • We have extensive experience in Commercial Fire Damage Restoration Programs.
Click to find out more about our disaster recovery approach
Fire Damage Restoration
Fire Damage Restoration

What you get when you choose us to manage your Fire Damage Restoration Program

With 20 years of experience in Fire Damage Restoration programs across Melbourne, you can be confident you are dealing with an experienced and professional restoration company.

With over 20 years of experience in fire and smoke damage restoration you can be confident you are dealing with a highly qualified organisation to deal with the fire or smoke damage you have experienced. We have specialised fire damage restoration technicians that focus on making safe your fire damaged environment, designing a fire damage restoration program that is customised to your needs. Our fire damage restoration technicians manage the make safe, demolition, structural and content cleaning programs and oversee all rebuilding work required to bring your property back to its pre-loss condition. Our Fire Damage Restoration Technicians are IICRC certified and perform their work according to the international standards set out by this internationally recognised body.

Fire damage assessments and reporting are important when you are making an insurance claim for your fire damage. We specialise in providing insurance companies with the assessments required to process your claim quickly and fairly.

We provide fire and smoke damage assessment reporting to all our fire damaged clients in Melbourne, as well as their insurance companies. Our assessments can be briefly detailed to suit the specific needs of your insurance company or assessor. All fire damage assessments and fire damage restoration program recommendations are developed by one of our qualified Melbourne based, IICRC Fire and Smoke Damage Restoration Technicians.

Access to IICRC qualified fire damage restoration technicians using the latest techniques and equipment to manage fire damage restoration programs.

Our Melbourne based Fire and Smoke Damage Restoration Technicians are certified by the Institute of Cleaning and Restoration and use the latest techniques to ensure the most effective outcome. A qualified Technician will be allocated to oversee your specific restoration program and will be your key contact person.

We have partnered with a professional team of tradesmen and builders to ensure we provide fire damaged clients with a holistic restoration program that will bring their property back to its pre-loss condition. A certified Fire Damage Restoration technician will provide centralised project management across all trades. You will deal with one person, so fewer headaches in this stressful time.

We work with a select group of tradesmen including; plasters, painters and licensed plumbers and electricians, allowing for a quick and holistic approach to our fire and smoke damage recovery programs. We can manage your entire fire damage recovery project for you and we can bring your home or business back to a functioning state quickly and cost efficiently.

We can store your undamaged goods in our Melbourne based warehouse to ensure it is not damaged during the fire damage restoration work.

Our warehouse is available to store goods so they are not damaged during the fire damage restoration program, reducing the cost of restoration and allowing for a more cost effective recovery.

Access to our specialised partners for quick recovery through centralised project manager that is a qualified Water Damage Restoration Technician.

We have partnerships with plasters, painters and licensed plumbers allowing for a quick and holistic approach to our recovery programs. We can manage your entire recovery project for you and we can bring your home or business back to a functioning state quickly and cost efficiently.

We have extensive experience in Commercial Fire Damage Restoration Programs.

We have managed fire damage restoration from Restaurants, Golf Courses and Retail stores, through to Hospitals. We have team and skills to project manage large scale fire damage restoration programs with multiple stakeholders and can provide OH&S and safe work practices to support specific operating requirements of commercial operations. We can also customise our reporting to suit the needs of our commercial clients.

What Our Clients Say

Steve Mastropoulos
Steve Mastropoulos
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A sewage overflow caused a big mess. The guys from Capital took it in their stride and cleaned it all up, removing contaminated items that could not be saved. Within hours our home was back to normal. Huss was great and hardworking in a very testing environment
Angela Giokas
Angela Giokas
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When I receive good service I like to let other people know. Shout out to Jerry and Huss. We had a water leak and Capital facility services provided a damage assessment report and helped us with our insurance company to fix the problem. Thanks for your great work, guidance and making the process easy.
Tim Dalton
Tim Dalton
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I found mould in my house and Capital came to fix the problem. They removed all the mould. I was very happy with the service they provided and also with he communication from their office. I definitely recomend Capital whether the job is big or small, their team can hadle it.
Jodie Theets
Jodie Theets
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Huss and the other technician took control and cleaned and dried our wet carpet. They discovered mould issues and showed them to us and explained what had to be done. They built a containment and kept our kids same from toxic mould issues until all the mould was removed. They where true gems and we are thankful they were there to help us. Thanks from all of the Theets!
Stacey Papaevangelou
Stacey Papaevangelou
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Jerry was a very helpful and professional in his manner to help with what I need done for the damages I had at home !!! Thank you Jerry my experience was made very easy .
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