• Water damage restoration
  • |
  • Flood and fire damage clean ups
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1300 554 418
24 hour service

Certification & Awards

creditations2At Capital Facility Services customer satisfaction, continual improvement, the health and safety of our staff and the occupants of the facilities we clean and restore, is of paramount importance to us.  As is the delivery of sustainable services that have minimal impact to the environment. As proof of our commitment to the delivery of quality solutions, that  continue to evolve and improve, we have established, documented and implemented an Integrated Management System for the provision of all cleaning services, disaster recovery and restoration work we undertake. Our Quality, Environmental and OHS Management Systems, which form part of our Integrated Management System, have been independently audited and certified to the following standards;

  • Quality Management System ISO 9001:2008
  • Occupational Health and Safety Management System OHSAS 1800:2007
  • Environmental Management System ISO 14001:2004


At Capital Facility Services we are members of the Specialised Cleaning and Restoration Industry Association (SCRIA) and are an Institute of Inspection Cleaning and Restoration Certification (IICRC) certified company. We hold the following restoration and cleaning qualifications through IICRC;

  • Carpet cleaning and Advanced Stain removal
  • Odour Control
  • Upholstery and Fabric Cleaning
  • Carpet repair and re-installation
  • Water Damage restoration
  • Fire and Smoke restoration
  • Applied Microbial Remediation (Mould removal)
  • Health and Safety

Our highly recommended status in the 2021 Achiever Awards is another example of our commitment to providing the highest level of service to our clients across all our commercial cleaning and disaster restoration programs. We have been awarded a Highly Recommended status in the Australian Achiever Awards for ten consecutive years and in 2021 we proudly received a customer satisfaction score of 93.64%. This outcome is a reflection to our ongoing commitment for improvement across all aspects of our business.

emergency services

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1300 554 418

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