What is Fire Damage Restoration?

Experiencing a fire at a residential or commercial property is a traumatising life event for everyone impacted. Even though it is a difficult time, it is important to act fast and take the necessary steps to manage the fire damage quickly in order make safe the fire damaged property and its content, as well as to restrict the impact of secondary damage caused by smoke, soot and the immense volume of water that is hat is used to extinguish the fire.

It is chaotic and petrifying to experience a fire and its devastating effects, so if you are unlucky to have experienced a fire and not sure what to do, call Capital Facility Services on 1300 554 518. We are available 24/7 and know what to do to make safe your property and can manage the restoration process to bring your property back to its pre-loss condition.

How we manage fire damage restoration programs

As soon as we receive your call we will organise to have our Head Fire Damage Restoration Technician visit your fire-damaged premises to access the damage and commence with the make safe process required. We aim to be at your fire-damaged location to commence this first step within one hour from receiving your call.

We can then provide you with a detailed restoration assessment and quote outlining what is required to bring your property back to its pre-loss condition, as well as to restore salvageable content. We can provide this to your insurance company and can deliver to any of their assessment prerequisites. We have extensive experience working with insurance companies and assessors.

The restoration process may be as simple as cleaning soot from walls, fixtures and fittings, repainting damaged surfaces and removing the smoke smell from your property. If water was used to extinguish the fire we may also need to extract excess water and commence a drying and dehumidification program to dry wet surfaces and avoid the growth of mould. For extensive fire damage scenarios, we may be required to demolish the fire damaged component of your property and organise a complete rebuild.

For the more complex restoration programs, we devise a detailed project plan and manage all programs of work for you. We meet with our clients regularly and can provide detailed damage and restoration assessments and reports for your insurance company. We have experience in dealing with insurance companies and assessors across a wide array of fire damage situations.