Fire Damage Restoration
- 24 hour Emergency Service
- 1 Hour Response Across Melbourne
- State Of The Art Air Filtration
- Damage Assessment Reporting
- Reconstruction after demolition & clean up
- Commercial and Residential Expertise
- Insurance Work Undertaken
How Can We Help?
Fire Damage Restoration Melbourne
Fire damage spreads long after the fire is extinguished, so you need to get help fast.
Our technicians are understanding of the impact of this devastating time, and we aim to attend to your fire damaged environment within 1 hour so we can inspect the damage, make the area safe and create a fire damage restoration program that will ensure quick resolution of the fire damage problem, with a cost- effective restoration.
We know that both damage and costs will escalate, the longer fire damage is left unattended.
The quicker we act, the less chance there is of secondary damage resulting from the fire damage and smoke damage you have experienced. So, call us now!
Our 7-Step Process
Our expertise spans across all aspects of fire, soot, and smoke damage restoration services throughout Melbourne. We inspect the fire damage, make the area safe, remove damaged content, clean and repair what is salvageable. We demolish damaged areas, clean soot from all surfaces and repair structural damage. We remove the smoke smell and then restore the fire damaged environment to its pre-loss condition.
We work will all types of assessors and insurance companies and have experience in restoration programs for house fires, retail, and commercial clients.
Read on for more information about our 7-step fire damage restoration program.
Fire Damage
of Works
Damage Cleaning
Elimination
and Sanitisation
Reinstatement
Insurance Reporting
Fire Damage
The first thing we do is inspect and access the fire damaged property. Our Fire Damage Restoration Technician will examine the affected area and its surrounds and create a plan on how to make safe, clean and restore your property.
Since hot air rises it could be that a significant amount of the smoke and soot damage may be above the direct area where the fire was in force. It may be that the damage has travelled into your roof cavity, with the heat, soot and smoke damaging the structure and insulation, this type of damage could easily be missed if a detailed inspection is not undertaken by a professional fire damage clean up company that know what to look for.
Similarly, as the heat moves to cooler environments, it may cause smoke and soot contamination in areas that are not in the immediate location where the fire was active. Often soot and smoke damage is found in adjoining rooms with soot and smoke cleaning required to address contamination on walls, ceilings, window, and flooring etc.
The heat, smoke and soot may have affected your exposed content as well as content in contained draws and cupboards, so as required our investigations may include a review of content, to determine if a future inventory of affected content is required for you to pass onto your insurance company to assist with any insurance claim.
If water has been used to extinguish the fire, your property will be affected by both water and fire damage. We are experts in Water Damage Restoration, and will access the effects of any water damage during this phase.
We will do a thorough assessment to identify and map the extent of fire, smoke, soot and any water damage across your home or business.
of Works
The next step is for us to create a detailed plan or Scope of Works with a quote to clearly outline what fire damage make safe, fire damage cleaning, fire restoration and water damage drying work will be required and the associated costs.
If structural building work is required, we can engage a building contractor and structural engineer at this stage and can let you know the costs of these services, with an outline of what if any work can continue before their engagement.
Our Scope of Works will also contain details of the proposed approach for soot damage cleaning and smoke odour removal across the affected materials and structures, and as required it will cover the management of affected content.
At the end of this stage, we can provide you with a detailed Fire Damage Assessment Report and Scope of Works with associated costs for your insurance company.
Damage Cleaning
Our Fire Damage and Smoke Damage Cleaning Technicians use specialised techniques, materials, and chemicals to remove soot from the walls, tiles, carpets, upholstery, and other surfaces.
Special dry sponges are used to remove soot, so make sure you never use water to try and deal with soot contamination yourself. Water simply spreads the soot damage!
It is also important to note that soot is removed when it does not stain your hand when you wipe over it. A black tinge is most likely to remain on walls that have been cleaned of soot and painting is almost always required to bring your walls back to their pre-damage condition. The longer you take to clean the soot damage the more likely it will tinge your walls and the darker the staining will be.
Salvageable content is cleaned on site or packed for specialised cleaning off site, this includes special dry cleaning of upholstery and clothing affected by smoke and soot damage. Where we identify that content is not economically feasible to clean, we will let you know.
Elimination
and Sanitisation
All cleaned surfaces are sanitised, however, once the cleaning is completed it is likely that there will continue to be a lingering smoke odour.
At Capital Facility Services we use a process known as thermal fogging to kill any lingering smoke from the environment. The fog kills smoke in the air and penetrates the surfaces and building structures. In some instances, it may be that thermal fogging is required at an earlier stage in the fire damage cleaning and fire damage restoration programs we undertake.
Reinstatement
As required, we can assist for any permanently damaged structures to be repaired or rebuilt. We can also manage replastering and painting programs for reinstatement of soot and fire damaged walls to their pre-loss condition.
We have a strong relationship with reputable licenced trades that we can call on and project manage as part of your fire damage restoration program. Making it easy to deal with one company who can project manage all aspects of repairs and cleaning required.
Insurance Reporting
At Capital Facility Services we keep detailed records of all our findings and actions regarding each of the Fire Damage Restoration programs we undertake.
We work with many insurance companies and know their requirements, so you can be comfortable in knowing our reporting will assist you to settle any insurance claims quickly.
Speak to a water damage emergency Specialist
Managed
Satisfaction Rating
Completed
Restored
20+ Years
of Experience
ISO Certified Company
IICRC Certified
for 10+ years
Covid Safe
Practices
Eco Friendly
Processes
24/7
Available
Speak to the fire damage restoration Specialists
Why Choose Us?
20+ Years
of Experience
ISO Certified Company
IICRC Certified
for 10+ years
Covid Safe
Practices
Eco Friendly
Processes
24/7
Available
9,000+ Projects
Managed
93%+ Customer
Satisfaction Rating
10,000+ Cleans
Completed
9,800+ Water & Mould Attendances
9,500+ Rooms
Restored
14,500+ Service
Appointments
What you get when you choose us to manage your Fire Damage Restoration Program
- With 20 years of experience in Fire Damage Restoration programs across Melbourne, you can be confident you are dealing with an experienced and professional restoration company.
- We provide a 24/7 emergency relief service for all fire damage and smoke damage affected clients across Melbourne. Our aim is to inspect your fire damage within 1hr of receiving your call for fire damage restoration assistance.
- Fire damage assessments and reporting are important when you are making an insurance claim for your fire damage. We specialise in providing insurance companies with the assessments required to process your claim quickly and fairly.
- Access to IICRC qualified fire damage restoration technicians using the latest techniques and equipment to manage fire damage restoration programs.
- We have partnered with a professional team of tradesmen and builders to ensure we provide fire damaged clients with a holistic restoration program that will bring their property back to its pre-loss condition. A certified Fire Damage Restoration technician will provide centralised project management across all trades. You will deal with one person, so fewer headaches in this stressful time.
- We can store your undamaged goods in our Melbourne based warehouse to ensure it is not damaged during the fire damage restoration work.
- We have extensive experience in Commercial Fire Damage Restoration Programs.