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95% Scored In Customer Satisfaction | 2016 Australian Achiever Awards

4Once again the team at Capital Facility Services has been recognised for it’s excellence in customer service with a Highly Recommended status as part of the 2016 Australian Achiever Awards.   A score of 95% was achieved in the Australian Cleaning and Maintenance Services & Supplies category.  Anything over 80% is regarded by the Award committee as reflecting outstanding customer service!  Thanks to everyone at Capital for your great work and commitment to our customers!

This what some of our surveyed customers had to say about our service;

  • We are more than happy with the service we get from Capital Facility Services because they are always prepared to do the extra work onsite – in fact, prepared to go that extra mile for their customers.  They are great to do business with.
  • Both the management and onsite staff are very professional in their approach, they are always friendly and very attentive to our needs and to the job in hand. They give great value for money and I would 100% recommend them to anyone.
  • We are more than happy with everything they do for us because they hold and extremely high standard of service which has not changed since we started to use them about four years ago. They go beyond our expectations in order to meet our needs

At Capital Facility Services we  ensure our customers come first in all our areas of expertise; from the provision of Commercial Cleaning Services in areas like office cleaning, hard floor maintenance and industrial cleaning, through to wet carpet drying, flood damage cleaning,  water damage restoration, mould remediation and fire damage cleaning and restoration. Again thanks to everyone involved in each area of Capital Facility Services; without our dedicated team of customer focused individuals we would not continue to hold such a high status in these awards.

 

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